Frequently Asked Questions
I’m confused about the Stock versus Customized Weekly Schedule Pages. How do they differ?
Stock Weekly Schedule Pages are pre-made, and have all blank headings, which you will then have to write in each week. We created them with formats which we believe will work for most homeschoolers. Think of them as our “easy button.” If you are new to homeschooling or new to planners and just aren’t quite sure how you would customize your page, they are a great choice. However, if you would like a more personalized planner that fits you, your student, and your schedule perfectly, choose the Customized option. Once you do, an additional form will show up, on which you will fill out your choices for each section of your Weekly Schedule Page. Here are some examples of different Customized Weekly Schedule Sheets for each of our planners.
How do the Student and High School Editions differ from “normal” homeschool planners? Who is supposed to fill them out and use them–the mom or the student?
The Student and High School Editions are designed to primarily be used by students because of the way we designed the Weekly Schedule Pages. The intent of these pages is for the student to be able to be responsible for his or her own schoolwork. Thus, they are usually filled out one week in advance by Mom, and then used daily by the student to see what his or her assignments are and check them off as they are completed. However, older students (especially those using the High School Edition) may enjoy filling out their own weekly schedule, taking on even more responsibility for their own work. The rest of the planner depends on your family. The Autobiography and Year-End Review sheets are obviously for each student to record their own thoughts and memories, while much of the Goals & Planning Section and Record Keeping Section are typically filled out by either just by Mom or Mom and Student jointly. Mom and Student might use the “Goals” page and “Chore and Responsibility List” for a beginning of the year discussion, while Mom could use the Study Plan and Time Schedule to plan the year ahead. The calendars could be filled out by either Mom or Student, depending on the age of the student. And so on. Whatever makes sense for your family is the “right” way to use them.
Where can I find discounts or special offers?
We have two discounts that are always available:
- $99 Free Shipping: If your order is above $99, use coupon code FREESHIP to remove shipping charges!
- Large Family Discount: If you order 4 or more student planners (Early Learner, Student, or High School), you will receive a Homeschool Teacher Edition for free! We only ask that your Teacher Edition not include accessories. Use code TE4FAMILY at checkout.
Additionally, we frequently run special discounts, offers, and promotions throughout the year. We list these on our Offers and Promotions page, but the best way to hear about these is to follow us on Facebook or sign up for our email list.
When will my credit card be charged?
Not until your order is ready to ship (or be emailed, if it’s a Printable Planner). Since we create, print, and assemble each planner individually, it’s a longer process than just taking a pre-made planner off the shelf and mailing it out. So the amount of your order will go into “Pending” status until your order is ready to go, but your card won’t actually be charged until we click the “Process” button before shipping.
How much is shipping?
A Plan in Place ships all orders USPS Priority Mail.
As of January 27, 2020, USPS has raised its rates for Priority Mail. The rates below reflect those changes.
Order Amount$0.01 – $39.00$39.01 and up
Shipping & Handling$7.75$11.25
*We offer FREE shipping on all orders over $99! Order with a friend or your co-op and save!Use promotion code FREESHIP at checkout (cannot be combined with other offers).
NOTE: Shipping rates apply to U.S., non-Purchase Order, orders only. Purchase Order rates are listed below.INTERNATIONAL CUSTOMERS: Please choose our Printable Planner, which will not incur shipping charges. If you would prefer printed and shipped planners, email us at email@example.com for rates. Also, for international customers only, we offer our Printable Planners in A4 paper size! Look for the box to check on the order form.
Purchase Order Shipping Rates
Order Amount$0.01 – $30.00$30.01 – $60.00$60.01 and up
Shipping & Handling$8.00$10.0015%
Why do you ship Priority Mail? Isn’t that more expensive?
We researched and thought long and hard about shipping costs. Our products unfortunately do not qualify for Media Mail, and although shipping using USPS Parcel Post was sometimes (and definitely not always!) the cheaper option, it usually wasn’t very much (less than one dollar difference) and we love that you won’t be waiting for a week or more to receive your planner.
How long will it take to receive my order?
Printed planners are generally ready to be shipped out within a week of being ordered. However, August is definitely our busy month, so please expect a longer turn-around time if you order then.
For Printable Planners, it takes about 48 hours to complete an order (not including the proof, if ordered). You’ll receive an email with all the necessary links and documents to print your planner(s). Again, please allow a little extra time if you’re ordering in August.
What if I’m not satisfied? Can I return my planner?
At this time, we cannot accept returns on our planners because each one is custom-made and cannot be re-sold. However, we do want our customers to be completely satisfied and will do whatever we can to resolve any issues with your order. Of course, if there is an error on your planner that is our fault, we will rectify the problem at no charge to you, up to and including you returning the planner to us and us fixing the error and sending you a new corrected planner.
However, we will accept returns of all Accessories within 30 days of purchase for a full refund, minus shipping charges. They must be in like-new, completely unused condition and able to be resold. Please email us at firstname.lastname@example.org to obtain return shipping address.